Stake Holders Engagement

Stakeholders

Need or expectation
  • Development of potential for stability and advancement in work
  • Fair compensation and benefits
  • Workplace safety and a pleasant working atmosphere
  • Equal treatment of employees
  • Data privacy protection
Actions in Response
  • Conduct individual competency development programs
  • Establish a welfare committee
  • Create a policy and an EHS Committee comprised of employer and employee representatives
  • Form a business continuity management committee to be responsible for issuing policies and guidelines for employees, during the COVID-19 outbreak
  • Develop SAT culture to lead everyone in the same direction
  • Implement a policy to ensure adherence to the PDPA principles
Communication, and engagement channels
  • Direct communication from senior management to employees through a quarterly panel discussion
  • Quarterly communication through the forum that allows Executive Management to communicate to the management level
  • Employee Committee, Welfare Committee and Safety Committee meetings
  • Annual two-way performance appraisal
  • Social Media Communication platforms including Line Chat (SAT Group, Somboon Group) and Facebook page (Somboon Group page)
  • Biannual employee engagement surveys - We Care
  • Internal and external websites of the Company
  • Complaint Channel https://www.satpcl.co.th/en/corporate-governance/whistleblowing-notice/whistlebowing-notice-policy
Need or expectation
  • Decent returns
  • Business Growth
  • Responsibilities on environmental, social and governance (ESG), including risk management
Actions in Response
  • Appropriate dividend payment to shareholders
  • Developing business opportunities for growth
  • Implement good corporate governance principles in business operations by incorporating risk management and business continuity management
  • Management and development of the organization for sustainable growth by integrating ESG development principles into the corporate strategy
Communication, and engagement channels
  • Annual General Meeting for shareholders
  • Opportunity Day via the Stock Exchange of Thailand
  • Company visit
  • Annual report
  • Sustainability report
  • Company website
  • Complaint channels
Need or expectation
  • Efficient, quality and on time production and delivery
  • Managing the production line and implementing risk prevention measures against business interruptions
  • Reduce the environmental impact while providing social value to customers
  • Compliance with guidelines and value chain requirements
  • Data security and privacy
  • Collaboration to solve problems with customers
Actions in Response
  • Continuously developing raw materials and production processes to enhance cost competitiveness
  • Implementation of Safety Shop Floor Management with regular meetings to report and monitor key performance indicators in the production line
  • Planning to ensure business continuity (BCP Plan)
  • Research and develop products to meet expectations in environmentally friendly automotive technology, including requesting carbon footprint certification for products from relevant agencies to confirm the accuracy of the data
  • Social activities with customers
  • PDPA compliance policy
Communication, and engagement channels
  • Collaborative activities in product development to meet the needs of consumers, society, and the environment.
  • Collaboration in the development process for resource efficiency • Annual customer satisfaction survey
  • Annual customer policy acknowledgment meeting
  • Joint social responsibility management
  • Participation in customer-community activities
  • Sustainability report
  • Company website
  • Complaint channels
Need or expectation
  • Co-develop potential and business growth
  • Supplier Code of Conduct, Transparency and Equality fair competition
Responsive operation
  • Development of Supplier Code of Conduct and standardization of procurement policies
  • Projects for training and development of suppliers
  • Fair treatment for all supplier, as stated in the Business Code of Conduct
Communication, and engagement channels
  • Annual supplier meeting
  • Joint effort in the development of efficient use of resources in the production process
  • Supplier site visit
  • Sustainability report
  • Company website
  • Complaint channels
Need or expectation
  • Compliance with regulations, statutes, and state laws
  • Collaboration on various projects with governmental agencies and the public sector
  • Social and environmental responsibility
Actions in Response
  • Strict adherence to regulations, statutes, and laws, implementing the ISO14001 environmental management system framework
  • Cooperation in state public sector activities, consistently supporting social activities with the government, such as CSR-DIW activities
Communication, and engagement channels
  • Monitoring public policies through various channels
  • Joint meetings with governmental agencies for collaboration and alignment
  • Sustainability Report
  • Company website
Need or expectation
  • Promotion of job creation and education to strengthen the community sustainably
  • Proper environmental care without impacting the community
  • Assistance during the COVID-19 situation
Actions in Response
  • Implementing projects to create jobs and educational opportunities for the community, such as employing disabled individuals and opening schools for the elderly
  • Educational promotion projects such as , offering scholarships and dual vocational training programs for students to intern
  • Compliance with EIA measures and promoting CSR-DIW activities
  • Community assistance projects during the COVID-19 situation
  • Donations to the underprivileged
  • Prototype projects for affordable electric wheelchairs for disabled individuals
Communication, and engagement channels
  • Initiating dialogues and meetings with the community following EIA and CSR-DIW principles
  • Field visits to assess community needs
  • Participation in project meetings driven by the company for sustainability