Stake Holders Engagement

Stakeholders

Need or expectation
  • Potential for career advancement
  • Fair compensation and benefits
  • Workplace safety and a pleasant working atmosphere
  • Employee care and flexible working hours during the COVID-19 pandemic.
  • Equal treatment of employees
  • Data Privacy protection
Responsive operation
  • Conduct individual competency development programs.
  • Arrange online training programs during the COVID-19 situation.
  • Establish a welfare committee.
  • Create a policy and an EHS Committee comprised of employer and employee representatives.
  • Form a business continuity management committee to be responsible for issuing policies and guidelines for employees, during the COVID-19 outbreak.
  • Develop SAT culture to lead everyone in the same direction.
  • Implement a policy to ensure adherence to the PDPA principles
Communication, and engagement channels
  • Direct communication from senior management to employees through a quarterly panel discussion
  • Quarterly communication through the forum that allows Executive Management to communicate to the management level.
  • Employee Committee, Welfare Committee and Safety Committee meetings
  • Annual two-way performance appraisal
  • Social Media Communication platforms including Line Chat (SAT Group, Somboon Group) and Facebook page (Somboon Group page)
  • Biannual employee engagement surveys - We Care
  • Internal and external websites of the Company
  • Complaint Channel https://www.satpcl.co.th/en/corporate-governance/whistleblowing-notice/whistlebowing-notice-policy
Need or expectation
  • Good returns
  • Business development in terms of technologies to tackle to business disruption
  • Responsibilities on environmental, social and governance (ESG)
Responsive operation
  • Appropriate dividend payment to shareholders
  • Implement good corporate governance principles in business operations by incorporating risk management and business continuity management.
  • Management and development of the organization for sustainable growth by integrating ESG development principles into the corporate strategy.
Communication, and engagement channels
Need or expectation
  • Efficient, quality and on time production and delivery
  • Reduce the environmental impact of products while providing social value to customers.
  • Compliance with guidelines and value chain requirements.
  • Data security and privacy
  • Product development through innovation
Responsive operation
  • Carry out key business continuity activities such as BCP Plan and Safety Shop Floor Management.
  • Research and Development of products to meet the demands of environmentally friendly automotive technology. Request carbon footprint certification to confirm the accuracy of the data.
  • Social activities with customers
  • Activities for business continuity
  • PDPA compliance policy
Communication, and engagement channels
  • Collaborative activities in product development to meet the needs of consumers, society, and the environment.
  • Collaboration in the development process for resource efficiency
  • Annual customer satisfaction survey
  • Annual customer policy acknowledgment meeting
  • Joint social responsibility management
  • Participation in customer-community activities
  • Sustainability report
  • Company website
  • Complaint Channel. https://www.satpcl.co.th/en/corporate-governance/whistleblowing-notice/whistlebowing-notice-policy
Need or expectation
  • Mutual potential development and business growth
  • Business Code of Conduct, Transparency and Equality
Responsive operation
  • Development of a code of conduct for supplier and standardization of procurement policies
  • Projects for training and development of supplier
  • Assistance measures during the COVID-19 crisis
  • Equality treatment for all supplier, as stated in the Business Code of Conduct
Communication, and engagement channels
Need or expectation
  • Compliance with public rules, regulations and laws
  • Cooperation in the projects of government agencies and the public sector
  • Social and environmental responsibility
Responsive operation
  • Ensuring adherence to rules, regulations, and laws by implementing the ISO14001 system framework.
Communication, and engagement channels
  • Monitoring government policies across channels
  • Meetings with government agencies
  • Sustainability report
  • Company website
Need or expectation
  • Compliance with public rules, regulations and laws
  • Social and environmental responsibility
Responsive operation
  • Collaboration in government activities and ongoing support for public-sector social activities such as CSR-DIW activities
Communication, and engagement channels
  • Monitoring Governance Agencies across channels
  • Sustainability report
  • Company website
Need or expectation
  • Promoting career development and education in order to sustainably strengthen the community
  • Good environmental campaigns without impact on the communities
  • Supports during the COVID-19 crisis
Responsive operation
  • Implementation of projects to create more jobs and expand educational opportunities in the communities, such as hiring people with disabilities and opening an elderly school
  • Educational campaigns such as scholarships and bilateral projects for student internships
  • Compliance to the EIA measure to promote CSR-DIW activities
  • Community support projects during the COVID-19 crisis, as well as donations to the underprivileged
  • An affordable electric wheelchair prototype project for people with disabilities.
Communication, and engagement channels
  • Community seminars and meetings based on EIA and CSR-DIW principles.
  • Community needs surveys conducted on the ground. Participation in project meetings led by the company to ensure sustainability
Need or expectation
  • Cooperation in industrial technology and human resource development
  • Collaboration in specific areas of sustainability development
Responsive operation
  • Conducting of career building project with educational institutions
  • Conducting a project with Thammasat University to calculate the carbon footprint of products and organizations.
  • Joining the United Nations Global Compact to actively promote Sustainable Development Goals (SDGs)
Communication, and engagement channels
  • Carrying out key projects
  • Regular attendance at operations meetings
  • Participation in the operation and training activities of the institute
  • Annual report
  • Sustainability Report
  • Company website