Stake Holders Engagement
Stakeholders
Employees
Need or expectation
- Developing potential for advancement at work
- Fair compensation and benefits
- Work with safety and have a good working environment
- Flexible working arrangements and caring for employees during the COVID-19.
- Equitable treatment of employees.
- Protection of personal information
Responsive operation
- Provides a Competency Development Program
- On-line training programs during the COVID-19 situation.
- Set up welfare committee.
- Establish a policy and the Safety, Health, and Environment Committee with both employee and employer representatives at the meeting
- Establish a business continuity management committee. Business in the situation of the COVID-19 pandemic by acting as a policy and work manuals for employees
Communication, and engagement channels
- Top management communicates directly with employees through quarterly discussion forums.
- Employee committee meeting of the welfare committee meeting of the safety committee
- Annual two-way performance evaluation.
- Communication Application Line SAT Group, Somboon Group Facebook Somboon Group
- Annual We Care Employee Satisfaction Survey Every 2 Years
- Company Website
- Complaint Channel https://www.satpcl.co.th/en/corporate-governance/whistleblowing-notice/whistlebowing-notice-policy
Shareholders and Investors
Need or expectation
- Generating Good Returns
- Business Development in Technology to Respond to Business Disruption
- Environmental, Socially Responsible Operations and Good Corporate Governance ( ESG)
Responsive operation
- Payment of dividends to shareholders appropriately.
- Management and supervision of business with sound corporate governance principles. By applying risk management and business continuity management as the core of business operations.
- Management and development of the organization for sustainable growth by incorporating ESG development principles into the organization's strategy.
Communication, and engagement channels
Annual General Meeting of Shareholders- Company visits.
- Annual report.
- Sustainability Report.
- Company website.
- Complaint Channel.https://www.satpcl.co.th/en/corporate-governance/whistleblowing-notice/whistleblowing-notice-policy
Customer
Need or expectation
- Efficient production and delivery quality and on time
- Minimize product impact on the environment and create social value for customers
- Compliance with manuals and value chain requirements.
- Data Security and Privacy
- Product development through innovation.
Responsive operation
- Conduct important business continuity activities such as BCP Plan, Safety Shop Floor Management
- Research, and develop products to meet environmentally friendly automotive technology expectations. Including requesting product carbon footprint certification from the agency to confirm the accuracy of the information.
- Conduct social activities with customers.
- Carry out activities for business continuity.
Communication, and engagement channels
- Product development activities to support consumer, social and environmental needs.
- Cooperation in the development of efficient use of resources in the process.
- Annual Customer Satisfaction Survey.
- Annual Customer Policy Acknowledgment Meeting.
- Confidence Management Social responsibility together.
- Participation in customer club activities.
- Sustainability Report.
- Company website.
- Complaint Channel. https://www.satpcl.co.th/en/corporate-governance/whistleblowing-notice/whistlebowing-notice-policy
Supplier
Need or expectation
- Developing potential and growing business together
- Business ethics, transparency, and equality
- Contribute to social value
Responsive operation
- Establish a Supplier Code of Conduct and regulate legal procurement policies.
- Organize a supplier training and development program.
- Assist with various measures in the situation of COVID-19
- Treat all trading partners with equality and equality. As stated in the Code of Business Conduct
Communication, and engagement channels
- Annual Partner Meeting
- Cooperation on the development of efficient resource utilization in the production process
- Supplier Audit ( Site Visit)
- Sustainability Report
- Company website
- Complaint Channel https://www.satpcl.co.th/en/corporate-governance/whistleblowing-notice/whistlebowing-notice-policy
Regulatory and government agencies
Need or expectation
- Compliance with government rules, regulations and laws
- Cooperation in projects at government and government agencies.
- Social and Environmental Responsibility
Responsive operation
- Strict compliance with rules, regulations, and laws by implementing the ISO14001 framework
- Cooperate in government activities. Continuously support social activities with the government, such as CSR-DIW activities.
Communication, and engagement channels
- Monitoring of government policies from various channels.
- Meetings with government agencies.
- Sustainability Report.
- Company website.
Communities around the company
Need or expectation
- Promoting career-building and education for strengthening the community.
- Caring for the environment. No impact on the community
- Help in the COVID-19 situation
Responsive operation
- Projects to build careers and create educational opportunities for communities, such as employment with people with disabilities. Opening a school for the elderly, etc.,
- Educational promotion projects such as scholarships. Bilateral projects are accepting students for internships, etc.
- Implementation of EIA measures to promote CSR-DIW activities
- Projects to help communities in COVID-19
Communication, and engagement channels
- Dialogue and meeting with the district.
- Field trips to explore community needs
- Attending meetings on projects driven by the company for sustainability.
Industry association
Need or expectation
- Transparency and Disclosure
- cooperation with the association the industry as a role model of the business Group
Responsive operation
- Participation in the Auto Parts Manufacturers Association
Communication, and engagement channels
- meeting with the association
- Implementation of significant development projects together.
Educational institutions NGOs
Need or expectation
- Building cooperation in developing technology and personnel in the industrial sector.
- Collaboration in sustainable development in specific areas.
Responsive operation
- Conduct a project to build a career with educational institutions.
- Conduct a project to create a carbon footprint calculation of products and organizations together with Thammasat University.
- Joining the United Nations Global Compact to actively drive the Sustainable Development Goals ( SDGs)
Communication, and engagement channels
- Do essential projects.
- Attend ongoing operations meetings.
- Participate in operations and training activities of the Institute.
- Annual report
- Sustainability Report
- Company website